Books the Word – Terms and Conditions

Last updated: 30 November 2025

Welcome to Kai & Mumu’s Studio. By accessing our website, purchasing from us, or interacting with our content, you agree to these Terms & Conditions. Please read them carefully.

  1. Who We Are

Kai & Mumu’s Studio is a UK-based design and retail business in association with Books the Word., focusing on planner stickers, journaling and creative content, and planner-related products. We offer:

  • Blog articles, reviews, and recommendations
  • Digital products (such as journals)
  • Physical products

Our contact address for correspondence is:
Postal address (letters only):
Suite 156963, PO Box 7169, Poole, BH15 9EL, UK.

Courier deliveries (parcels only):
Suite 156963, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.

  1. Using Our Website

We provide a safe, inclusive space for all readers. Hate speech, harassment, or discriminatory behaviour will not be tolerated in any form.

You agree not to:

  • Use our site for illegal purposes
  • Post offensive, abusive, or hateful content
  • Attempt to copy, scrape, or reproduce our content without permission

We reserve the right to remove comments or block users who violate these rules.

  1. Products & Services

Digital Products

  • All digital purchases (such as journals) are delivered electronically.
  • Due to the nature of digital goods, all sales are final, and no refunds are offered unless the file is defective.
  • If you have technical issues accessing your purchase, please contact us within 14 days.

Physical Products

  • Items will be described as accurately as possible.
  • Colours and size may vary slightly
  • All items are made in a small studio and not a factory setting and thus products may show perfectly imperfect cuts (though these will be minimal)
  • All sales are final unless the item is materially different from the description.

Affiliate Links

  • Some blog posts contain affiliate links. If you click one and make a purchase, we may earn a small commission at no extra cost to you.
  • We only recommend products we genuinely believe in.
  1. Payments
  • Prices are shown in GBP (£).
  • Payment is processed securely through our approved payment providers.
  • You are responsible for any bank or currency conversion fees if purchasing from outside the UK.
  1. Intellectual Property
  • All text, images, designs, and branding on Kai & Mumu Studios; Books the Word are our intellectual property unless otherwise credited.
  • You may not reproduce or redistribute our content without written permission.
  • Quotes from books remain the property of their respective authors/publishers.
  1. Disclaimers
  • Reviews reflect personal opinions only.
  • We cannot guarantee availability or delivery times for third-party products purchased through affiliate links.
  • While we take care to provide accurate information, we are not liable for any loss, damage, or inconvenience caused by reliance on our content.
  1. Limitation of Liability
  • To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from use of our website, products, or recommendations.
  1. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled in UK courts.

  1. Contact Us

For questions about these Terms, email: info@bookstheword.com